Frequently Asked Questions

Q: How long are the shipping times?

A: Please allow 3-15 business days for your product(s) to be delivered. For out of the U.S customers, please allow up to 20 business days. We provide tracking numbers with each purchase. Allow up to 1-4 business days to receive your tracking number. You can check on your orders by clicking "TRACK".

Q: Does shipping cost more being out of the United States?

A: Lucky for you, we are currently offering free worldwide shipping on every order! Be sure to take advantage of this promotion before it's over (we normally offer free shipping on all orders over $85).

Q: What is the return policy?

A: The Jolly Bodies Team believes in the quality of our products therefore we offer a 30 Day Money Back Guarantee with no questions asked! When you purchase from us, there is ZERO Risk for you! Check out our refund policy page for more information.

Q: Can I cancel my order?

A: If you decide to change your mind on your purchase, you can absolutely reach out to us at support@thejollybodies.com. Please reach out to us as soon as possible to make canceling the order as smooth as possible.

Q: What payment methods are accepted?

A: Visa, Mastercard, AMEX, PayPal, Discover, and Diners Club are the accepted forms of payment. PayPal is also available for express checkout.

Q: Is my personal information and payment information safe?

A: Yes, our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the check out process. For more information please check out our privacy policy.

Q: Where does Jolly Bodies operate from?

A: The Jolly Bodies company operates from sunny San Diego, California.

Q: How do I use my discount code?

A: Once you reach the checkout screen, on the right hand side there will be an area to type in a promo code.